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A mother has said her 16-year-old son waited two hours for an ambulance to take him 300 yards to intensive care.
Jackie Gallimore said three ambulances were outside A&E at University Hospital of North Staffordshire but none could be used to pick up Luke.
Luke, who had leukaemia, slipped into a coma as he waited to be transferred from a ward and never recovered.
One hour after the first call for an ambulance, Dr Keiron Lennon asks ambulance controllers why Luke had still not been moved.
An ambulance control supervisor then came on the line and told the doctor: "It's politics and it's not fair on your patients but I'm going to speak very strongly to the bed manager. I'm sure she can get one of those cleared."
"going to speak very strongly" - I bet that sorted it out - a 16 year old dies and they wring their hands in sorrow but change nothing.
My 16 year old boy is going into an NHS hospital for a serious operation this week, wish him luck.