MoD error management
Royal Marines serving in Afghanistan who were promised a special allowance amounting to about ｣3,000 apiece have instead had the money deducted from their wages in what the Ministry of Defence described as an administrative error....
Navy chiefs were so concerned about the impact of the wage cut on the morale of the troops that they sent out extra human resources staff.
WTF - send out some pen-pushers to counsel them? Let me give you a simpler plan; get some cheque books, a nice comfy chair and a desk and just write out a thousand cheques, and if you have time write - "sorry we cocked up". That is all you need to do.