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Big Mac's big heart

The Times
Louise Flind
Big Mac's big heart

Luke Skiff, the son of a friend of mine, is 35 and has Down’s syndrome. He has worked, perfectly happily, at a McDonald’s in Oxford Street for the past nine years cleaning and taking out the rubbish.

Every year Luke has an assessment which is attended by his social worker, his psychologist, Didhar Hussain, the manager of McDonald’s, his mother and a friend. This year they asked Luke whether he’d like a change: after all he’d been working there longer than anyone else.

“I’d like to be a manager,” he replied. His mother let out a muffled shriek, then thought nothing more of it. A few weeks later Luke rang. “Mummy, I’ve been made a Customer Care Manager – tell the whole world!” When I asked Luke about his favourite aspects of the new job he said: “Cleaning tables, mopping and taking out the rubbish.” The promotion was, of course, in name only — but to Luke it means the world.

McDonald’s is high on the list of multinational corporations that we love to hate. We find it hard to believe that it cares that much about the calibre of its produce or indeed the working conditions of the staff it hires.

But this unsolicited act of kindness impressed me.

I don't find it hard to believe and I'm not that surprised; "evil" American Multinationals do more good than the whole collective of bleeding heart liberal organisations put together...


Compare and contrast –
An organisation that treats it employees as individuals against either an organisation that regards its employees as numbers on the payroll, or a government that acts on the basis that it rules large, homogenous groups of people. Give examples to support your arguments.

beautiful story
thank you (+:

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