How extra customers annoy the council
Russell Clark, Uttlesford's waste and recycling officer, said efficiency savings had to be made because a glut of new housing had increased the number of households from 11,000 to 16,000 within two years.
But rather than increase the amount of money spent on waste collection, in line with increased revenue from council tax, Mr Clark said the council is trying to make savings.
I'm all for councils making savings but do they really understand this customer service thing? If BurgerKing's customer numbers grow from 11,000 to 16,000 they don't complain how hard it is and how all those extra burgers cost them too much money, they get on with serving them and use the increased efficiencies of scale to keep their prices down. Why is it so hard for a council to do this?