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Total Butler Bollocks

Back in August I ordered a load of fuel from Total Butler - They delivered it to the farm next door. It took a month to get them to deliver a replacement load to me. They are still chasing me for payment for the load I never had, which I am reluctant to pay for.

With the last demand the sent me they also included the details of someone in Cambridgeshire's account activities. Data protection anyone?

Maybe Tommy Breen could start earning his €1,410,000 by sorting it out. I may have to ask him.

But first I had better ask marketing-butler@butlerfuels.co.uk's permission to link to their website...

Butler Fuels's Legal Notice

You may link to the Company's home page, provided you do so in a way that is fair and legal and does not damage the Company's reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the Company's part where none exists. You must not establish a link from any website that is not owned by you.
The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. The Company reserves the right to withdraw linking permission without notice.
If you wish to make any use of material on the Website other than that set out above, please address your request to marketing-butler@butlerfuels.co.uk


Do you know if that notice has any legal force at all, or any meaning other than 'I don't want to be bothered by you plebs, go and buy from someone else,' which is, I imagine, how you've interpreted it?

I used Totally-Useless Butler for many years. I started working abroad so put them on a monthly top-up plan on direct debit, one month I missed the payment because of the transfer bank time but a/ didnt know, as I was in China and b/wouldn't have been able to sort it anyway....result..on my return I had an enforced court order to pay the bill plus costs which amounted to four times the original bill...I phoned them up to explain the situation but they still enforced it so I ended up paying £400+ pounds for a couple of hundred litres of top up of oil..and they lost a long term customer...marketing at its best...what a bunch of wankers....

Thanks for the heads-up on Total Butler. I use Emo Oil (was Shell) and have done so for the last decade without any problems (including boiler servicing). I'm in SN8.

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